Examples of recent casework


Our tenacious and dedicated caseworkers Sophie and Chiola help women suffering from domestic violence find safe accommodation by talking to councils about their cases. Where necessary they accompany women to meetings with professionals such as council staff and police. They are kind and supportive.

Below is a small sample of the women we have helped in 2020 and 2021

Client A moved from her family home to London due to sustained domestic abuse. She was
raped while in temporary accommodation but the Council told her she was not vulnerable
enough to move. After we talked to multiple professionals, the council agreed to move A to
new temporary accommodation. We are supporting A to make a complaint to the council.
Client B, a refugee in her 20s, had been left homeless due to domestic violence.

We worked with the council who allocated her a room in temporary accommodation, however this proved to be unsafe and we asked for her to be moved. The council moved her to a hotel with no cooking or washing facilities. We helped her submit a housing application and a complaint and the council has now accepted it has responsibility for finding her permanent housing.

Client C was being stalked by her children’s violent father, who was also sending her abusive emails. We assisted C to get a molestation order to prevent him contacting her or entering the borough and sourced clothing for her and her five children. We also found and worked with another organisation to provide her with weekly food parcels.
Client D was left in temporary accommodation for two years after fleeing the family home with her four children due to her husband’s violence. The accommodation was a substantial distance away from the children’s schools, which had a very negative effect on their education. We supported D in discussions with the council and housing provider, which offered her a new secure tenancy in her own name. D was eventually able to return to the family home. We supported her to manage the risk around this.

What our clients have said:

“Just to let you know that ……has been doing well. He finished the year on a high and now enjoying some holidays.
Thanks a lot again for your help and to the Cassandra Centre. I will keep you updated.”

“I’m really struggling to get uniform and school shoes. I have no money and I haven’t got her uniform: food and energy bills are taking all my money could you please help: she ends with a sad face.” This was 2021

August 2022:
“Happy Christmas and new year to all your team. Thank you all for the given and all the gifts. They were all unexpected. The phone has been and will be very useful. It has already been used to stop me running out of gas for cooker (which I use for heating and cooking) and calling emergency services as advised by go staff with some help as I lost my voice and ran out of hearing aid batteries to hear with. I’m ok now though. Christmas plans were changed at last minute and couldn’t get out to do Christmas meal shop so Christmas meal delivered was very appreciated especially as didn’t feel well enough to cook much and was a nice surprise which also let me spread the food I have in a bit further as I am now isolating incase…”

“Hi Sophie just wanted to thank you and the Cassandra centre for an amazing day really cheered me and the kids up and I just wanted to say how kind and lovely you guys are xxxxx thanks again xxxx”

“Good morning Ms Jennifer, I am just telling thanks very much for your help and advice I now moved to better accommodation I am happy and comfortable I slept well I moved Saturday night. God bless you and your organization Ms Jennifer, 🙏 ❤️ I am very grateful 🙏 ❤️ 💖 thank you see you soon. Have a blessed day”

Call us now:

0203 601 7475